The way we communicate has changed because of the internet. The old phone system (POTS) is being replaced by a new internet-based system (VoIP). Let’s look at some of the differences between POTS and VoIP and some pros and cons of each.
What is POTS?
POTS equals Plain Old Telephone System.
POTS uses analog sound waves to carry your voice over copper wires.
POTS started in 1876 and is still used in some places today.
Phone companies own and run POTS systems.
There is a direct connection between the phone company and your phone.
What is VoIP?
VoIP is a new internet-based system.
VoIP equals Voice over Internet Protocol.
VoIP uses digital packets to carry your voice over the internet.
VoIP uses the same network as email, browsing, and chatting.
Different internet providers offer VoIP systems.
You can use different devices like computers, smartphones, tablets, and VoIP phones to make and receive calls.
Pros of POTS:
1. Reliability: POTS works well most of the time. POTS can keep working during power outages or other emergencies.
2. Sound Quality: POTS has good sound quality because of its dedicated connections.
3. Compatibility: POTS works with most old phone equipment, including analog phones, fax machines, and modems.
Cons of POTS:
1. Limited Features: POTS doesn’t have as many features as VoIP systems. Adding these features costs more money.
2. Expensive Long-Distance Calls: POTS charges a lot for long-distance or international calls, which can be a big expense for businesses or individuals.
3. Infrastructure Limitations: The limited network of POTS can make it hard to provide service in faraway or rural areas.
Pros of VoIP:
1. Cost: VoIP systems are usually cheaper than POTS because they don’t need as much maintenance.
2. Flexibility: VoIP systems can be used from anywhere with an internet connection. VoIP is great for people who work from home or travel a lot.
3. Features: VoIP systems have many features, including voicemail, call forwarding, music on hold, and video calls.
Cons of VoIP:
1. Reliability: VoIP systems need the internet to work, which can stop working sometimes.
2. Sound Quality: VoIP systems can have delays or noise because of network problems, the distance between callers, and other factors.
3. Security: VoIP systems can be hacked or attacked by other people. Hacking can affect the privacy and safety of your calls.
POTS and VoIP both have their pros and cons. Which one to use will depend on what you need and what you want.