Your illumy password is like a key to your messages, calls, and files. You want to keep it safe and change it sometimes.
Does your illumy password need an upgrade?
Or are you a security ninja who changes their password regularly?
Here’s how to change your password in illumy.
Change the Password in a Web Browser
- Go to https://www.illumy.com and sign in with your email and password.
- Click on your profile picture in the top left corner of the screen.
- Click the Settings icon (that looks like a gear).
- On the left side of the screen, click “Account.”
- Under “Account Details,” find the “Change password” link and click it.
- You’ll need to type your current password. If you don’t remember it, click “Forgot password” and follow the steps to reset your password.
- Type a new password in the second and third boxes. Make sure your new password is strong and hard to guess.
- Click the Save button.
- You’ll see a green message that says your password was changed.
Change the Password in the Mobile App
- Open the illumy app on your phone or tablet and sign in with your email and password.
- Tap your picture in the top left corner of the screen.
- Tap the Settings icon (it looks like a gear).
- Tap “Account” to see your account settings.
- In the Change Password section, type your current password.
- If you don’t remember your current password, tap “Forgot password” and follow the steps to reset your password.
- Type a new password in the “New password” box, and again in the “Confirm password” box. Make sure your new password is strong and hard to guess.
- Tap the Save button.
- You’ll see a gray message at the bottom of your screen that says your password was changed.
Well done! Your password has been changed. Don’t share it with anyone else.
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