System Requirements to Ensure illumy Works Well on Your Device

illumy is a web-based service that lets you send and receive emails, messages, calls, and large files. You can use illumy on your web browser, mobile phone, or desktop/laptop computer. To enjoy all the features and functions of illumy, you need to make sure your device meets some minimum requirements.

#### web browser requirements 

A web browser is a program that lets you access websites on the internet. Some examples of web browsers are Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. illumy works best with the latest version of the Chrome browser. To find out which version of your browser you are using, go to https://www.whatismybrowser.com/.

#### mobile operating system requirements

A mobile operating system (OS) is the software that runs on your smartphone or tablet. Some examples of mobile OS are Apple iOS and Android OS. illumy works best with the latest versions of these OS. To find out which version of your OS you are using, follow these steps:

- For **iOS**, go to Settings > General > About, and look for “Software Version” (near the top).

- For **Android OS**, go to Settings > About Phone (or About Device) > Android Version.

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|---|---|

|**Mobile****OS**|**Version**|

|Apple iOS|iOS 15.0 and later (iPhone 6s or SE and later)|

|Android OS|Android 8.0 (“Oreo”/API level 26) and later|

#### desktop/laptop operating system requirements

A desktop/laptop operating system (OS) is the software that runs on your computer. Some examples of desktop/laptop OS are Microsoft Windows and Apple Macintosh. illumy works best with the latest versions of these OS. To find out which version of your OS you are using, follow these steps:

- For **Windows**, click [here](https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running) and follow the instructions.

- For **Mac OS**, click the Apple logo in the upper left of your computer screen, and select “About This Mac.”

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|---|---|

|**Operating System**|**Version**|

|Microsoft Windows|Windows 7 and up|

|Apple Macintosh|Mac OS X 10.9 (Mavericks) and up|

#### devices and operating systems that don’t work with illumy

illumy is designed to work with the most popular devices and OS. However, some devices and OS may not be compatible with illumy yet. We are working hard to make illumy available to more users in the future.

If your device or OS is not listed above, you can still try to use illumy and see how it works.